Terms and Conditions

This web site is owned and operated by CareMed Direct Ltd. We are dedicated to your total satisfaction. If you have any suggestions or comments or if you need to contact us, please email or call us using our details in the contact page or below in the footer. Please note that our operating hours are Monday-Friday 9am to 5pm, except for bank holidays.

www.caremed.ie is operated by CareMed Direct Ltd (hereafter named ‘We’, ‘Us’, CareMed Direct’). We are registered in Ireland under company number 493824 and have our registered office Unit 1 Westside Monavalley Business Park, Tralee, County Kerry, V92 K258, in Ireland. Our VAT number is IE9772463F. We are a limited company.

If you continue to use this website or place an order, you are agreeing to comply and be bound by the following terms and conditions of use, which, together with our Privacy Policy, govern CareMed Direct’s relationship with you in relation to this website and our service. If you do not agree with any part of these terms and conditions, please do not use our website.


All orders are accepted subject to our Standard Conditions of Sale reproduced below, which apply to and govern all contracts, quotations, sales, supplies and deliveries of goods, materials, and other products (hereinafter called Products), by CareMed Direct Ltd. or its representatives to any individual company, organization or other person (hereinafter called the Buyer), to the exclusion of all and any standard terms of the Buyer and of all or any other conditions, warranties or terms otherwise implied or expressed.

The giving of an order by the Buyer to CareMed Direct for any product shall constitute an unqualified acceptance by the Buyer that if CareMed Direct accepts the order, the hire, sale, supply or delivery of such products by CareMed Direct will be governed solely by these Conditions of Sale. No variation of these Conditions of Sale and no oral stipulations or representations shall be binding on CareMed Direct, unless expressly agreed to in writing and signed by a Director of CareMed Direct on its behalf.

Your order is an offer to buy from us. Nothing that we do or say will amount to any acceptance of that offer until we despatch an item to you, at which point a contract will be made between us. At any point up until then we may decline to supply an item to you.


Except as otherwise expressly stated and contracted, CareMed Direct reserves the right to vary prices at any time. Occasionally an error may occur with our web site and goods may be incorrectly priced in which circumstances we will not be obliged to supply the goods at the incorrect price.
The price does not include the costs of freight carriage, packing or insurance which unless otherwise expressly agreed to in writing, will be additionally charged to the Buyer.


We do our best to meet the delivery dates as indicated in the order. However we shall not be held accountable for late or incorrect delivery, whatever may be the cause. We reserve the right to delivery by instalments. It is the responsibility of the Buyer to inspect the quality of all goods on delivery and to notify us timely in case of any damage.

For reasons of health and safety and to avoid any property damage, most ‘heavy’ items can only be delivered to a ground floor location at the delivery address. You must therefore make your own arrangements at your own risk if the relevant item needs to be transported from the delivery location.

We reserve the right to refuse claims for non-delivery, damaged goods or shortages, if the Buyer fails to take the following actions:
1. Buyer shall endorse Carrier’s note appropriately.
2. Buyer shall advise us immediately by telephone or facsimile to the branch of issue.
3. Buyer shall send full particulars of claim to CareMed Direct in writing within three days after delivery.

The Buyer shall be bound to pay for all goods, notwithstanding any alleged non-delivery or shortage of goods if the foregoing conditions have not been complied with.

Force Majeure

CareMed Direct Ltd. shall not be liable for any loss or damage caused by delay in its performance or non-performance of any of its obligations hereunder, where the same is occasioned by any cause whatsoever that is beyond our control. Should any such event occur we may cancel or suspend any contract without incurring any liability for any loss or damage occasioned.


CareMed Direct warrants that the goods shall at the time of delivery correspond to the published specifications when used for the purpose for which Goods of that type are normally used. Although we use every effort to ensure that all products are manufactured or supplied to specification, it remains the Buyer’s responsibility to inspect the Goods and ensure that they are fit and suitable for the purpose for which the Buyer requires them and in the specific conditions and on the specific substrate’s in which they will be used or applied and to be within such reasonable tolerance and variations as are generally acceptable within the industry.

If any of the products are proved to be defective, CareMed Direct’s entire liability hereunder shall be strictly limited to replacement of any products which are proved to the seller’s satisfaction to be defective or taking back the products found not to conform to the warranty and refund the total of the purchase price.

The liability of CareMed Direct under the foregoing is conditional upon:

A. The Buyer conforming with the Delivery Conditions
B. The Buyer shall advise CareMed Direct immediately by telephone or email the issuing branch of the alleged defect
C. The Buyer giving written notice or by facsimile to the issuing branch within 14 days of the alleged defect and in any event within 20 days of receipt of Products
D. The Buyer affording CareMed Direct reasonable opportunity to inspect the products, application and site conditions
E. The Buyer making no further use of the products that are alleged to be defective after the time at which the Buyer discovered or ought to have discovered the alleged defect

 While we will do our best to give instructions, recommendations and advice to a Buyer in respect of storage, application and use of the products, it shall be understood that it shall be the responsibility of the Buyer to satisfy himself that the intended application of the products is suitable in each particular application and use.

Save as stated above all Conditions and Warranties expressed or implied whether by Statute, Common Law or otherwise as to the Conditions or fitness for any purpose of the products are hereby excluded and CareMed Direct shall be under no liability for and direct or subsequential loss or damage howsoever arising, which may be suffered by the Buyer by reason of any defect.

The liability of CareMed Direct under this Contract shall be limited to any defects which appear in the course of intended product usage and application, during the period of 12 months from the date of delivery to the Buyer.


Governing Law

This Agreement will be governed by and construed in accordance with Irish Law. The Buyer irrevocably submits in respect of all matters and disputes arising out of this Agreement to the exclusive jurisdiction of the Irish Courts.


This Contract is personal to the Buyer and may only be assigned with the written consent of CareMed Direct.


Unless CareMed Direct otherwise agrees, payment is due in full by the last day of the month following the month in which the Buyer is invoiced in respect of the relevant products.

Payment should be made in Euros. If the Buyer fails to make payment in full in accordance with the terms set out herein, CareMed Direct reserves the right to cancel or suspend any further delivery or supply of products and to make an additional charge of interest on the moneys outstanding, at the rate of 2% per month from the date of invoice. If at any time the credit standing of the Buyer has in the opinion of the Seller been impaired, CareMed Direct may refuse delivery of products required.

Cancellation of Orders

Orders for Products may not be cancelled or suspended without CareMed Direct’s prior written consent. Any cancellation or suspension of an order which CareMed Direct does agree to, shall be on the condition that the Buyer shall indemnify CareMed Direct against any loss incurred wholly or in part by the cancellation or suspension.

Return of Goods

No goods are supplied on a sale or return basis. There shall be no liability on CareMed Direct to accept returned goods.


Goods are intended for use in Ireland and we make no warranties that the goods are suitable for use outside Ireland, or comply with any laws, regulations or standards of any jurisdiction outside of Ireland.


Content found on or through this Service are the property of CareMed Direct or is used with permission. You may not distribute, modify, transmit, reuse, download, repost, copy, or use said Content, whether in whole or in part, for commercial purposes or for personal gain, without express advance written permission from us.


We reserve the right to refuse service, terminate accounts, remove or edit content, or cancel orders in our sole discretion.


How, where and when we use your data is described in our Privacy Policy.